About Me
“Whether it’s rolling up my sleeves and executing multiple hats or looking over the horizon establishing a GTM strategy, my passion for life fuels everything that is personal and professional in my career.”
Turning Challenges into Opportunities
In a rapidly evolving business landscape, I’ve made it my mission to help companies navigate change and seize opportunities for growth. With a keen eye for strategy and a deep understanding of operations management, I’ve led teams and projects that have significantly impacted revenue growth and customer satisfaction. Let’s embark on a journey of continuous learning and success.
Let’s Talk.
Diverse Expertise for Dynamic Business Challenges
In a complex and ever-changing business landscape, I bring a diverse set of skills to the table. From strategic business development and sales operations management to client relationship management and performance improvement consulting, my expertise spans across multiple domains. I also specialize in simplifying compliance for businesses, understanding the intricate interplay of customer data with multiple vendors, software applications, and OEMs. Let’s leverage these skills to navigate your business challenges and drive growth.
Work Experience
- Launched a multi-sector GTM strategy to achieve company goals and strategic targets.
- Exceeded June 2023 client acquisition goal, achieving a remarkable 200% increase.
- Completed strategic alliance objective ahead of schedule, in June of the 2nd quarter.
- Successfully finished LMS Academy ahead of the planned 4th-quarter timeframe.
- Established a diverse board of thought leaders to provide strategic guidance and insights.
- Implemented operational strategies through strategic planning, budgeting, and data analysis, driving revenue growth.
- Led the implementation of a business sales growth plan, resulting in a 900% sales increase, 5 new customers, and $2.5MM in new sales.
- Cultivated strong client and partner relationships, identifying business opportunities and building trust.
- Fostered cross-functional collaboration for seamless integration of sales operations across departments.
- Developed and executed an advisory-based sales operations strategy, aligned with company targets and objectives.
- Executed a growth-focused business strategy, improving customer retention and loyalty while minimizing agency/brand defection.
- Implemented a consultative approach, understanding clients’ long-term needs and driving recurring revenue, satisfaction, and referrals.
- Introduced a multi-channel communication process (email, phone, text, chat) tailored to customers’ preferred methods.
- Recognized as a top 10% new agent in Virginia, demonstrating exceptional sales performance.
- Excelled in advisory-style selling, effectively conveying value propositions and building trust with clients.
- Boosted throughput and ROI by successfully selling commercial and life insurance policies, resulting in organic growth of Property & Casualty policies.
- Grew dealer practice using a multi-channel approach.
- Led a strategic committee for U.S. Automotive penetration.
- Developed a business plan for a multi-brand conglomerate.
- Coached on Retailer’s Operating Plans and KPIs.
- Led a team of performance consultants for OEM Brands.
- Worked to increase growth and decrease attrition.
- Secured a $22-million-dollar recurring revenue contract.
- Coached on online retail and digital website strategies.
- Launched the Neighborhood Electric Vehicle initiative.
- Developed a Go-to-Market (GTM) sales strategy.
- Established domestic and international dealer points.
- Managed, coached, and developed a regional sales team.
What My Clients Say
Hugo took a proactive approach to my business and helped me scale my operations for growth.
I needed help with my overall go-to-market strategy and Hugo helped us with our mission, strategy, structure and processes!
Hugo always makes things easy to understand, which helps us to execute more efficiently!